Book Return Policy
Claims for books damaged by the carrier must be made through the carrier.
Claims on shortages or defective books can be made through our Shipping Department within 7 days of shipping. Contact our shipping department by:
Return Policy Guidelines
For consideration of a return you must contact us within 7 days from original ship date for an approval. Books that have been tabbed, highlighted, or otherwise marked in are non-refundable: no exceptions.
All approved returns must be received within 15 days of original ship date. The original shipping charges will not be refunded for canceled orders.
- Returns are subject to a 25% restocking fee.
- Original sales receipt must be included.
- Items must be in original packing or shrink-wrap.
- You are responsible for any shipping charges incurred.
Send all returns with tracking information to the following address:
License Exam Services, LLC
4713 Webber St
Sarasota, FL 34232
WE RESERVE THE RIGHT TO REFUSE ANY RETURN FOR ANY REASON